Frequently Asked Questions
Everything you need to know about shopping with Gepeta
What is the estimated delivery time for my order?
We offer fast nationwide shipping. Standard delivery typically takes 3-5 business days, while express options are available for those who need their fashion fix sooner.
Can I return or exchange an item if it doesn't fit?
Absolutely. We offer a 14-day return policy. Items must be in their original condition, unworn, and with all tags attached for a full refund or exchange.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for every Gepeta piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and Apple Pay.
Are the materials used in your clothing sustainable?
At Gepeta, we prioritize quality and ethics. We are committed to sourcing premium fabrics and working with manufacturers that follow fair labor practices and environmental standards.
How can I track my package after it has been shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.