Returns & Exchanges

At Gepetto, we want you to be completely satisfied with your fashion choices. If your purchase isn't a perfect fit, you can return or exchange items within 14 days of receipt in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our website portal with your order number to request a return authorization.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products show no signs of wear.

• 3.
  Ship It Back

  Send the package back to our warehouse using a tracked shipping service or drop it off at one of our designated collection points.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed to your original payment method within 7-10 business days.